Shipping Policy

Fast, Reliable Delivery Across Australia

Cat Water Fountain Auto Filter Transparent Cat Drinker USB Anti-Dry Burning Recirculate Filtering Water Dispenser with Pump

We know you and your pet can't wait — so we work hard to get your order to you as quickly as possible.

Processing Time Orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

  • Standard Shipping (Australia-wide): 5–10 business days
  • Express Shipping: 2–5 business days (where available)

Delivery times may vary depending on your location, particularly for regional and remote areas of Australia.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions — keep an eye on our website and subscribe to our newsletter to stay updated.

Order Tracking Once your order is dispatched, you'll receive a confirmation email with a tracking number so you can follow your parcel every step of the way.

International Shipping At this time, we ship within Australia only. We hope to expand internationally in the future!

Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at [your email address] and we'll investigate with the carrier on your behalf.